New in Service

With a PONSSE Service Agreement, a forest machine entrepreneur can outsource the equipment maintenance they wish to Ponsse, to ensure high productivity of the machines. Any hidden defects observed in connection with periodic servicing will be repaired, minimising sudden breakdowns while working.  There will be no waiting for spare parts or unnecessary stand-stills.
The amount of Service Agreement volumns are continuously increasing. More and more of Ponsse customers wish to set their own production goals, anticipate their service intervals and ensure the long-term profitability of their machines. Regular preventive care will make harvesting more systematic. With Ponsse, you can customise a Service Agreement to suit your specific needs.  The agreements have fixed prices, and they enable improved management of machine operating expenses: you will know in advance exactly how much servicing your machine will cost during the entire agreement period.

The objective with the PONSSE Service Agreements is to maximise machine availability, productivity and efficiency. Regular servicing ensures that machines can be used free of malfunctions. When pressure levels and settings are systematically checked, the machine will always provide maximal output. Furthermore, correct adjustments and settings will reduce the amount of fuel consumed. The maintenance history of machines with a Service Agreement will assist you in planning further service, which improves the machine’s trade-in value.

Furthermore, the authorised and properly trained PONSSE service network always has the latest information on how to use machines and on their technical features. You can focus on your key business – profitable harvesting.

Service Agreement
The Service Agreement covers periodic servicing either every 600 or every 1,200 hours. The basic Service Agreement covers periodic servicing work, spare parts and oils. Checking machine adjustments is part of the periodic servicing.

Service Agreement with Additional Security
You can include Additional Security in your Service Agreement. In this case, the main components of the machine will be provided with warranty exceeding the normal factory warranty. Additional Security provides you financial security and better anticipated operating expenses.
Additional Security is a service product that extends the warranty period of the main components of the machine beyond the normal factory warranty. Additional Security includes the opportunity to better anticipate operating costs. When you are able to anticipate your expenses, you can better plan your business and reduce the risk of sudden machine servicing costs.

Operational Assurance
Ensure your machine’s efficiency with Operational Assurance, an additional service available for the service agreement. Operational Assurance means going through the forest machine’s operational efficiency and ensuring that the machine is used with the optimal adjustments for the conditions. At the same time, further training can be offered to the machine operators if necessary. Operational Assurance will allow the machine to produce the best possible quality year in and year out.

PONSSE Performance Packages

Ponsse Performance Packages are designed for more extensive basic servicing of or updates for forest machines. The Performance Packages can be used to modify larger entities on the forest machines, such as the harvester head, crane or base machine, so that the machine entities will be as good as new. This makes it possible to maintain the machine's capacity throughout the years.
The Performance Packages include all the parts needed for basic servicing of a specific part of the machine. The packages are meticulously designed entities, which makes it possible to update a machine effortlessly and in a small amount of time. With Performance Packages, you will also prevent unnecessary downtime by anticipating the servicing of your machine. Modifications are carried out in connection with more extensive basic service as planned, which makes it possible for you to maximise the profitability of your machine.

PONSSE Spare Parts

REMAN parts
REMAN (Remanufactured) parts is a service developed by Ponsse. It is based on recycling and reconditioning used service parts, and you can use it to ensure uninterrupted use of your forest machines, flexibly and affordably. You can return a damaged part to Ponsse and replace it by buying a REMAN part which Ponsse has carefully reconditioned. We will compensate you for the returned part when you purchase a REMAN part. You will quickly obtain a new part, and will also save money and the environment.

Budget Parts
Ponsse offers an extensive selection of used parts, an affordable alternative for forest machine spare parts. Budget Parts are an alternative worth considering if you do not need a new part. Budget Parts are excellent for servicing an older machine or a backup machine, for example. Our Budget Parts selection includes used but still usable bonnets for exterior repairs, for example.